Privacy Policy of Oriel Pedagogy

Oriel Pedagogy is committed to protecting the privacy of individuals who interact with our services and our online platform. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other applicable privacy laws. Our services include Curriculum Development, International Student Recruitment, Vocational Training Programs, Study Abroad Consulting, English Language Pathways, and Professional Development Workshops for Educators.

1. Information We Collect

We collect personal information that is reasonably necessary for us to provide our educational consulting and program development services. The types of personal information we collect depend on your interaction with us and our services.

• Contact Information: Such as your name, address, phone number, and email address, used for communication, service delivery, and support.
• Educational Background: Information related to your academic history, qualifications, interests, and career goals, necessary for curriculum development, student recruitment, and study abroad consulting.
• Identification Details: For international student recruitment and study abroad programs, we may collect passport details, visa information, and other identification documents.
• Payment Information: For processing payments for our services, though we typically use secure third-party payment processors and do not store sensitive financial details.
• Professional Information: For educators attending professional development workshops, we may collect details about your professional role, institution, and professional development needs.
• Technical Data: When you visit our online platform, we may collect information such as your IP address, browser type, operating system, referral sources, and interaction with our site. This is collected through cookies and similar technologies.

2. How We Collect Information

We collect personal information in several ways:

• Directly from you: When you fill out forms on our website, communicate with us via email or phone, interact with our consultants, or attend our workshops.
• From third parties: In certain instances, we may receive information from educational institutions, recruitment agents, or publicly available sources, always with your consent where required.
• Automatically: Through cookies and similar tracking technologies when you browse our online platform.

3. How We Use Your Information

Your personal information is used for the following purposes:

• To Provide Services: Delivering curriculum development, international student recruitment, vocational training, study abroad consulting, English language pathways, and professional development workshops.
• Communication: Responding to inquiries, providing updates on your applications or program enrollment, and sending relevant information about our services.
• Service Improvement: Analyzing usage of our online platform to enhance user experience, develop new features, and improve the quality and relevance of our educational programs.
• Marketing: With your consent, sending you information about new programs, events, and services that may be of interest to you. You can opt-out of marketing communications at any time.
• Compliance and Legal Obligations: Fulfilling our legal and regulatory obligations as an education service provider in Australia.

4. Disclosure of Information

We may disclose your personal information to third parties only when necessary for the provision of our services or as required by law. These may include:

• Educational Institutions: For student applications, enrollments, and related processes.
• Service Providers: Third-party vendors who assist us with website hosting, data analysis, payment processing, or other operational services, under strict confidentiality agreements.
• Government Authorities: When required by law or to comply with legal processes.
• Partner Organizations: In the context of specific programs or collaborations, with your explicit consent.

For international student recruitment and study abroad services, your personal information may be transferred to overseas recipients (e.g., educational institutions in other countries). We ensure that any such transfers comply with Australian privacy laws and that adequate safeguards are in place.

5. Data Security

Oriel Pedagogy takes reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorized access, modification, or disclosure. We employ a range of security measures including:

• Secure servers and data encryption.
• Restricted access to personal information for authorized personnel only.
• Regular security audits and updates.

6. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable Australian privacy laws.

7. Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our online platform, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to make a complaint about how we have handled your personal information, please contact us at:

We will investigate your complaint and respond to you as soon as practicable. If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).